Why Fleur? Because we’re not just any provider…

Powered by the best

Unlike our competitors, we can connect you with all the leading suppliers. From Talk Talk to local experts in hard to reach areas. Our longstanding partnerships give you outstanding connectivity.

100% UK-based staff  

Our Welcome Team operates from the United Kingdom, ensuring that you can connect with a live human representative in less than three minutes.

We want to speak to you

We’re just a call away. And guess what? Our support call wait time is under 1 minute 30 seconds! No long waiting times on the phone—our goal is to connect you to a real human as quickly as possible, because we genuinely want to talk to you.

1st call fixes

Our commitment to resolving issues swiftly and effectively ensures that your concerns are addressed promptly. Trust us for unparalleled reliability and a commitment to resolving your queries right from the first call.

Experience the Difference with Us

We’re the go-to destination for lightning-fast and customer-friendly internet. As the fastest-growing group broadband in the industry, we’re dedicated to providing dependable connectivity without compromise. And guess what? We’re backing that up with years of experience.

With over 30 years of supporting more than 4 million customers throughout the UK, we stand out from the crowd. Our customers consistently rate us “excellent” on Trustpilot, reflecting our unwavering commitment to exceptional service. At Fleur, our team is entirely UK-based, with our headquarters in Horsham, West Sussex. Accessibility is our priority—we’re here and ready to talk because we genuinely care.

Proud to be ISO certified.

Our ISO certifications are accreditations we are really proud of. Not only because it is testimony to the hard work and care that our teams consistently deliver, but more importantly it proves to our thousands of customers that we know how to protect all of the valuable information that we hold about them.

You don’t have to have ISO accreditation to sell broadband but we see it as another reason for customers to believe and trust us to look after them.

Home Telecoms ISO9001 and ISO27001 logos.

Join the 50,000+ customers, already trusting us.

What truly distinguishes us from other providers is our unparalleled service levels. At the end of the day, our genuine care is what sets us apart.

Ready to get started? Check your Availability.

We consider each and every one of our customers as individuals and aim to tailor our solutions based on where you live and what you need from your services – be it a phone line, broadband, calls, mobiles or TV. This flexibility allows us to provide you with the best possible solution accessible to you.

At the end of the day, your satisfaction is the measure of our success.